By commissioning me (Santana Hoffman / Banzai Weber) in any kind of way, and by paying any amount you are agreeing to the terms of service below. Do not commission me if you do not agree with any of the statements.
Breaking any of the terms will ban you from purchasing or commissioning from me.

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GENERAL TERMS OF SERVICE
(BanzaiWeber/SantanaHoffman)

✦ Whether are you contacting me to commission, please say more than just "hi, hey, hello". Get straight to the question or point! It makes things faster!✦ Please be polite and respect me, and I will be polite to you and respect you too.✦ I retain a certain level of creative freedom as my style is constantly evolving, however you are guaranteed to receive artwork in similar style and quality as my recent artworks at the time of ordering.✦ Please try and keep the commission process strictly business. Do not contact me just to be friends, I don't like forced friendships. That applies to asking for personal info, random flirting, roleplaying and so on.

💸 PAYMENT 💸

POSSIBLE PAYMENT OPTIONS:
LAVATOP (preferred!) | BOOSTY | HIPOLINK | PAYPAL (extra fees)
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✦ LavaTop accepts: your PayPal, Stripe or cards. No extra fees.
* HipoLink accepts: only cards (or virtual PP cards). No extra fees.
✦ Boosty accepts: only cards. No extra fees.
✦ PayPal payment: invoice or I'll send you my email. ANY PAYPAL PAYMENTS COMES WITH EXTRA + 6% OF THE ORIGINAL PRICE! And only available for commissions of total cost $110+.Personally I prefer LavaTop (no fees, but it accepts PayPal)!✦ After claiming commission slot, I can wait 2-3 days for the payment. Tell me in advance if you need more time.✦ I accept ONLY full pre-payment.✦ If you’re not sure and have issues with payment, please let me know and I’ll help you! All payment instructions can be sent. I use only safe and verified payment options.✦ All payments are final. I can't afford you any refunds.

📄 FORM 📄

Please make sure that you filled this form when you're commissioning me (if other cases are not stated):
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1) Work type (portrait, half-body, full-body)
2) Work detalization (full-detailed or flat-colored)
3) You character reference sheet or any other pictures*. How many characters are there?
4) Your idea: pose, facial expression, atmosphere and other idea details. Tell me more about your request! Visual references are welcome. OR you can give me here artistic freedom.
5) Background or main colors
6) Any other wishes
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* I DO NOT work with text-only character descriptions. I need any visual references where I can see appearance of character.
* If you want to commission a reference sheet or a custom design, I need as much information and visual examples as you can provide.
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I'm okay with fandom/media characters if they have any screenshots, concepts, etc.

📜 CONTACT ME 📜

You can contact me via FurAffinity or Discord. Telegram is rare in use, but may be ok.Please, do not deal with scammers and use my verified contacts. I never write first and don’t offer services in DM. My customers always write to me first if they are interested in my commission. Please read my contacts carefully, pay attention to usernames not just secondary names.

📜 PROCESS AND CHANGES📜

"Work In Progress" (WIP) pictures will be given at the following points:FOR FULL-DETAILED WORKS:
1. The sketch (not for artworks based on YCHs)
2. The lines and base colors stage
3. Final files
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FOR SKETCH WORKS:
1. Rough pre-sketch only!
2. Final files
WIPs might be given at other points if I or you have any questionable details. You'll be notified if there are any problems.
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CHANGES:
Changes/fixes during the process:
✦ Up to 2 major revisions are allowed in the rough sketch phase.
✦ Up to 1-2 small changes are allowed in the lines and color phase.
Additional revisions at these phases will be charged.
Any changes to the drawing thereafter must be small/minor, or I’ll ask for extra charge.
Other changes cost extra OR can't be done at all.
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I can't make any new changes after your full approval and if work is done, and if you write to me in a few weeks or months, I will not be able to make any changes at all.
If you have any problems or you want to think about it more than usual, I’ll be happy to give you the time you need, but always let me know IN ADVANCE!If you ignore me after I send you a finished work, then I will post it anyway.
If you commission a comic (multi-frame commission) from me that consists of more than one frame/artwork, then changes count per each frame(panel)/each artwork.

✔️ DO/DON’T ❌

✔️ I CAN DO:
✦ Any ferals, anthros, humans and humanoids, author's species, other mythical/fantasy/horror creatures;
✦ Fan characters, original/media/canon characters, fan arts, OC x canon artworks;
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✔️ I'm OK with such stuff as:
✦ Blood in any amounts, battle/fight themes, light violence, scars, scratches, deep wounds, scary and horror themes;
✦ Alcohol and smoking;
✦ Light, simple/anatomic nudity without genitalia, no sexual or fetish activities.
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❌ I CAN'T DO:
✦ Real-life people;
✦ Chibi styles;
✦ My Little Pony characters;
✦ NSFW, open or really visible adult/sexual content and adult fetishes;
✦ Difficult numerous limbs, really detailed design/armor, some unusual species (ask if unsure)

📜 TURNAROUND, FINAL FILES 📜

Please note this is only an estimate and any delays will be communicated.
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Current deadline - up to 1 - 1.5 (one month and a half), 2 months maximum*.
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If you commission the artwork for some special events like b-day and others then please let me know about it in advance so I can start working on it faster.
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*For comic commissions that consist of more than 3 arts, it will be around 3-4+ months depending on the amount of frames and panels.The customer receives the work in full resolution (.png files) in all possible versions (if any have been discussed or the work needs them) + medium-sized watermarked files for web posting (.jpg files) + permanent access to the cloud where the work is stored. I don't delete files from the cloud.

📜 EXTRA TERMS📜

✦ Commercial use costs extra. I sell only commercial rights, but DO NOT artwork rights. You should always credit me.✦ You can't use my works in commercials if other is not agreed and extra fee is not paid. I can refuse you to use my work in commercials for personal reasons.✦ Do not use my work in AI or NFT.✦ Private commissions: +100% of the original price.
But I can keep you anonymous (post work, but no name credited) for free.✦ You can use my commissions for you for personal use - personal prints etc.